Your vulnerability reports, handled.
TriageOffice is your outsourced triage team. We receive reports from bug bounty platforms, disclosure programs, and your own channels, reproduce each one in authorized environments, and hand your team a clear verdict with evidence and next steps.
99% of reports validated and triaged in one business dayEvery report, from
submission to verdict.
Five steps run by security researchers, so your team only sees the findings that deserve their time.
Report intake
We receive vulnerability reports from bug bounty platforms, your vulnerability disclosure program, or your own reporting channel. Every submission is acknowledged, logged, and tracked to closure.
Technical validation
Our researchers reproduce each reported vulnerability in authorized environments to determine whether the issue is genuine. If it cannot be reproduced, we document why before we close it.
Duplicate and false-positive detection
We identify duplicate reports, out-of-scope findings, invalid submissions, and issues that demonstrate no security impact, so your engineers never read them.
Severity assessment
We evaluate real-world impact in the context of your environment and score each confirmed issue with a full CVSS 4.0 vector, or map it to your own severity taxonomy if your program already defines one. The reasoning behind every rating is written down.
Actionable triage decisions
You receive a clear assessment, reproduction steps, supporting evidence, and recommended next steps. Ready for your engineering team, not just your inbox.
One report in,
one verdict out.
Every submission we close comes back as a decision your engineers can act on without reading the original thread. A verdict from us always includes:
- A plain-language summary of what is actually broken
- Reproduction steps, written for engineers
- A severity rating with the reasoning behind it
- A recommended next step, written for engineers
The avatar upload passes the filename to a shell command without sanitization. A crafted filename executes arbitrary commands on the server.
- Start a profile photo upload
- Set the filename to a command payload
- Submit the upload
- The server runs the command and returns its output
Stop passing user-controlled input to shell commands. Replace shell-based processing with native libraries where possible; otherwise, invoke binaries using an argument array without a shell. Rename uploads using server-generated IDs and validate file contents. Rotate potentially exposed secrets and review server logs for evidence of exploitation.
We read every report so your team only reads the ones that matter.
Built for teams drowning
in submissions.
yes, even the ones sent at 2am
SaaS companies
More vulnerability reports than your security team can handle. We clear the queue, keep response times down, and keep researchers engaged with your program.
Startups
You want a bug bounty program but cannot afford a dedicated triage team. We are the triage team, without the headcount.
Bug bounty platforms
Additional specialist triage capacity when your submission volume spikes or your team is stretched thin.
Enterprise security teams
Reduce the hours your engineers spend reviewing submissions. We filter and validate; they fix what is real.
Live in days, not months.
Connect your channels
Point your bug bounty platform, disclosure program, or security inbox at us. We agree on scope, rules of engagement, and turnaround targets.
We triage every report
Validation, dedupe, severity assessment, and a verdict on each submission, handled by researchers on a defined turnaround.
You get decisions, not noise
Each verdict arrives with reproduction steps, evidence, and recommended next steps. Your team acts; we keep the queue clear.
Three ways to pay.
One quote to start.
no platform fees, no per-seat pricing
Per report
- Fixed fee for each report triaged
- Full validation and severity rating
- Simple monthly invoicing
Per valid report
- Pay only when a report validates
- Duplicates and junk filtered free
- Aligned with your bounty budget
Monthly retainer
- Fixed monthly contract
- Priority turnaround on critical submissions
- Monthly reporting on queue health
Whichever model you pick, every engagement includes a custom SLA and a dedicated triage lead. Tell us your volume and channels and we will send a quote within one business day.
Common questions.
Which platforms do you work with?
HackerOne, Bugcrowd, Intigriti, YesWeHack, self-hosted vulnerability disclosure programs, and direct reporting channels such as a security@ inbox.
How fast do you turn reports around?
Turnaround targets are set in your agreement. Most teams ask for same-day triage on critical submissions and one to three business days on the rest.
Do you communicate with researchers?
Yes. We can handle researcher communication under your program rules, or deliver verdicts to your team for you to send.
How does pricing work?
Three models: per report, per valid report, or a fixed monthly retainer. Every engagement starts with a quote based on your volume and channels.
Get a quote.
Tell us a bit about your company, the scopes your program covers (web app, API, web3, browser extension, whatever researchers are poking at), your rough monthly report volume, the channel reports arrive through, and any custom requirements you have. We will get back to you with a quote within one business day.
Replies within one business day